If you'd like to ask a question or make a comment on your experience with www.israelmall.co.il, please contact us through one of the methods below:
- By Email: Complete our online form to send an email to our Customer Service team. Or, send an email to ContactUs@IsraelMall.co.il. We aim to respond to your email within 36 hours of receipt.
- By Telephone: Call our Customer Service team on +972 52 714 4428, any time between 9am and 9pm, Sunday through Thursday. (Israel time only; Israel is 7 hours ahead of New York, 10 hours ahead of Los Angeles, and 2 hours ahead of London.)
- By Fax: Fax us at any time on +972 153 77 438 0442.
Website technical problems: If you're experiencing difficulties placing an order, please email us with details of the problem and we'll try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on +972 52 714 4428 to place your order.